IT Services & Support

Having an effective support program in place is essential for systems to run at peak levels. IT Intelligence addresses this need with a comprehensive suite of services that extend beyond the initial installation. Our service and support includes preventative maintenance to ensure optimum system performance for mission critical networks. By monitoring your system either on-site or remotely, we can diagnose faults and take preventative measures before failure.

We provide on-site, dial-in and telephone support by fully trained and certified professionals. There are various levels of support packages designed to suit your business requirements including extended hours support to minimize downtime during normal business hours.

IT Intelligence operates pre-paid Support Pack to our customers providing a more cost-effective alternative, and ensure that you can get support quickly when you need it, and without delays involved in organising purchase orders or credit card authorizations. You can purchase from the following listed below:

Code Description
PSP 20                    20 hour Support Pack
PSP 50                    50 hour Support Pack
PSP 100                 100 hour Support Pack
Monthly                    Monthly Support Contract (Contact Sales)

The consultancy services IT Intelligence provides include networking, computer hardware, software and training, management and office information systems and information technology.

To find out about pricing specific to your company for the support packs above, call us on (02) 9680 9500 or Email to